The logistics company provides courier delivery services and performs reconciliation for different processes like Cash on Delivery (COD), Collection & Wallet, etc.
The challenge faced by the team was reconciliation based on the Amount for Remittance cases where a consolidated amount was captured in the Ledger as compared to the multiple records in Bank Statements. Moreover, these transactions had no matching parameters for identification. There was a lot of effort spent by the team in identifying such records for reconciliation.
Another challenge was to process a large volume of transactions for COD & Wallet process; this had multiple vendor files & approximately 50-60k records within each file.
QuickReco Tool performed end-to end automation which included the following: